Privacy Policy
This Privacy Policy describes how MASC Social, a web application owned and operated by AssetRecon HQ LLC ("Company," "we," "us," or "our"), collects, uses, and shares information about you when you use our Services. By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Company Information
Legal Entity: AssetRecon HQ LLC
Mailing Address: 955 E Main St., Suite 617, Lexington, SC 29072
Website: https://assetreconhq.ai
Contact Email: [email protected]
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly to us, including:
- Account Information: Name, email address, and password when you create an account.
- Business Information: Client business names, industry information, brand assets, and other details you provide for calendar generation.
- Payment Information: Billing details processed securely through our third-party payment processor, Stripe. We do not store complete credit card numbers on our servers.
- Communications: Information you provide when contacting our support team.
2.2 Information Collected Automatically
When you use our Services, we automatically collect certain information, including:
- Usage Data: Pages visited, features used, and actions taken within the application.
- Device Information: Browser type, operating system, and device identifiers.
- Log Data: IP address, access times, and referring URLs.
- Cookies: We use cookies and similar technologies to maintain your session and preferences.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Generate content calendars and AI-powered images based on your inputs
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Comply with legal obligations
4. Information Sharing
We Do Not Sell Your Information
We do not sell, rent, or trade your personal information, subscriber information, site visitor information, or newsletter signup information to third parties for their marketing purposes.
We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, cloud hosting).
- Legal Requirements: When required by law, subpoena, or other legal process, or to protect our rights, privacy, safety, or property.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you.
- With Your Consent: When you have given us explicit permission to share your information.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using SSL/TLS
- Secure authentication mechanisms
- Regular security assessments and updates
- Limited access to personal information by authorized personnel only
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you Services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Opt-Out: Opt out of receiving promotional communications by following the unsubscribe instructions in those messages.
- Data Portability: Request a copy of your data in a portable format.
To exercise these rights, please contact us at [email protected].
8. Third-Party Services
Our Services may integrate with or contain links to third-party services, including:
- Stripe: For payment processing
- Google Services: For authentication and future analytics integrations
- AI Services: For content and image generation
These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
9. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
10. State-Specific Rights
10.1 South Carolina Residents
As a South Carolina-based company, we comply with applicable South Carolina state laws regarding data protection and consumer privacy.
10.2 California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. As stated above, we do not sell personal information.
10.3 Other State Privacy Laws
We comply with applicable state privacy laws, including those in Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and other states with comprehensive privacy legislation.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: