Terms and Conditions
These Terms and Conditions ("Terms") govern your access to and use of MASC Social, a web application owned and operated by AssetRecon HQ LLC ("Company," "we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
1. Acceptance of Terms
By creating an account, subscribing to our Services, or otherwise accessing or using MASC Social, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Cancellation Policy, which are incorporated herein by reference.
You represent that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms.
2. Description of Services
MASC Social is a software-as-a-service (SaaS) platform that provides:
- AI-powered social media content calendar generation
- AI-generated images for social media posts
- Client management tools for agencies and marketing professionals
- Brand asset storage and management
- Content export functionality (including Google Sheets integration)
- Multi-platform content optimization
3. Account Registration and Security
3.1 Account Creation
To access certain features of the Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
3.3 Account Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any other reason at our sole discretion, with or without notice.
4. Subscription and Payment
4.1 Subscription Plans
Access to MASC Social requires a paid subscription. Current pricing, features, and plan details are available on our website. We reserve the right to modify pricing and features at any time, with notice to existing subscribers.
4.2 Payment Processing
All payments are processed securely through Stripe, our third-party payment processor. By subscribing, you authorize us to charge your designated payment method on a recurring basis according to your selected billing cycle.
4.3 Billing Cycle
Subscriptions are billed in advance on a monthly basis. Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.
4.4 Taxes
You are responsible for all applicable taxes associated with your subscription. Prices displayed may not include taxes, which will be calculated and added at checkout where required by law.
5. Cancellation and Refunds
Important: No Refund Policy
All subscription payments are non-refundable. When you cancel your subscription, you will retain access to the Services for the remainder of your current billing period. No partial refunds or credits will be issued for unused portions of a subscription period.
For complete details on our cancellation policy, please refer to our Cancellation Policy.
6. Acceptable Use
You agree not to use the Services to:
- Violate any applicable laws, regulations, or third-party rights
- Upload, transmit, or distribute any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
- Infringe upon intellectual property rights of others
- Distribute malware, viruses, or any other malicious code
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the integrity or performance of the Services
- Use the Services for any fraudulent or deceptive purposes
- Resell, sublicense, or redistribute the Services without our written consent
- Use automated means to access the Services except as expressly permitted
- Generate content that violates our content policies or applicable laws
7. Intellectual Property
7.1 Our Intellectual Property
The Services, including all software, designs, text, graphics, logos, and other content provided by us, are owned by AssetRecon HQ LLC and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.
7.2 Your Content
You retain ownership of any content you upload to the Services, including client information, brand assets, and generated calendars. By uploading content, you grant us a limited license to use, store, and process that content solely for the purpose of providing the Services to you.
7.3 AI-Generated Content
Content generated by our AI tools, including images and text suggestions, is provided for your use in connection with the Services. You are granted a license to use AI-generated content for your business purposes, subject to these Terms.
8. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY AI-GENERATED CONTENT.
YOU ACKNOWLEDGE THAT YOU USE THE SERVICES AT YOUR OWN RISK AND ARE SOLELY RESPONSIBLE FOR REVIEWING AND APPROVING ALL CONTENT BEFORE PUBLICATION.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASSETRECON HQ LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to indemnify, defend, and hold harmless AssetRecon HQ LLC and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content you upload or generate using the Services.
11. Governing Law and Dispute Resolution
11.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law provisions.
11.2 Dispute Resolution
Any dispute arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through binding arbitration or in the state or federal courts located in Lexington County, South Carolina.
11.3 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after such modifications constitutes your acceptance of the revised Terms.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
14. Entire Agreement
These Terms, together with our Privacy Policy and Cancellation Policy, constitute the entire agreement between you and AssetRecon HQ LLC regarding the Services and supersede all prior agreements, understandings, and communications, whether written or oral.
15. Contact Information
If you have any questions about these Terms, please contact us at: